Shipping policy
Shipping Policy
Aulex & Co – South Africa
At Aulex & Co, we aim to process and deliver your orders as quickly and efficiently as possible.
1. Delivery Area
We currently deliver to addresses within South Africa only. International shipping is not available at this time.
2. Shipping Options and Rates
We offer the following delivery options:
- Standard Delivery: R130 – estimated delivery within 5–8 business days.
- Express Delivery: R200 – estimated delivery within 2–3 business days.
- Free Standard Delivery: Available on qualifying orders of R1,100 or more.
Delivery timeframes are estimates and may vary depending on your location, courier availability and circumstances beyond our control.
3. Order Processing
Orders are processed after payment has been received and confirmed. We will make reasonable efforts to prepare and dispatch orders promptly.
4. Delivery Information
Please ensure that your delivery address and contact details are correct when placing your order. Aulex & Co cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.
5. Tracking and Delivery Delays
Where tracking is available, tracking information will be provided once your order has been dispatched.
Unexpected delays may occur due to courier operations, weather conditions, public holidays or other circumstances outside our control.
6. Questions About Shipping
For shipping enquiries or assistance with an order, please contact:
Email: fynnkeno62@gmail.com
Address: 1 Bridgeway, Century City, Cape Town, 7441, South Africa